Do you know your order number?
Please check your order number (found on your confirmation receipt email, starting with #DP and then 4 digits if ordered from DeluneParis.com [or #DSP and then 4 digits for DeluneSP.com]) against our Twitter page. That has the most recent dispatch updates. The following information is manually updated and may not be up-to-date:
All orders up to #DSP2200 and #DP100 have been sent.
5th December 2016
Some early customers in the ~100 range are reporting not lost items. If it has been 30 days since you ordered, please get in touch for a resend.
3rd December 2016
Most orders up to #DSP1400 have been sent out. Note: If an item in your order is out-of-stock, then that whole order is on hold.
25th November 2016
All the United Kingdom orders for Lip Venom have been sent out.
18th November 2016
All orders from #DSP0000 to 1000 have been delivered.
14th November 2016